Jerremy J
INDIANAPOLIS, IN | 2019 Chevrolet 1500 SilveradoJanuary 19, 2021
The oil change and tire rotation service is a 30-45 minute service and it took two full hours. The service writer said it would take 60-75 minutes which one would think is a high estimate made to ensure the service team can deliver. I made an appointment and arrived 10 minutes early for my appointment to watch my truck parked in line behind 3 other vehicles awaiting service. There is no reason to make an appointment if its first come, first serve anyway. Saying "Sorry it took longer than expected, we have a lot of appointments today" is not a valid excuse. Having a lot of appointments is not my problem. Unfortunately, this is the exact experience I have had at my last 3-4 service appointments at Champion over the last 1.5 years.
Response from CHAMPION CHEVROLET
January 19, 2021We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Judith T
AVON, IN | 2019 Chevrolet Bolt EVJanuary 17, 2021
Fast efficient warranty service. Loaner was provided and when found out it would be for awhile was able to switch to a Bolt so I wouldn't have to purchase gas while my Bolt was being repaired.
Response from CHAMPION CHEVROLET
January 22, 2021Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care!
John G
AVON, IN | 2012 Chevrolet MalibuJanuary 16, 2021
I was impressed by the outstanding professionalism demonstrated by my service advisor, Jeff Taylor. The acceleration and gas mileage I have experienced since my hundred thousand mile tuneup have been fantastic. I will spread the word to all my friends do not overlook the hundred thousand mile tuneup! It’s a matter of money and safety!
Response from CHAMPION CHEVROLET
January 22, 2021Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
Teresa R
INDIANAPOLIS, IN | 2004 Chevrolet ImpalaJanuary 15, 2021
They did a good job and done when they said it would be done
Response from CHAMPION CHEVROLET
January 22, 2021Hi, your wonderful feedback and rating mean a lot to us.
Scott T
AVON, IN | 2016 GMC 1500 SierraJanuary 15, 2021
Brooks was great at communicating what was going on and helping to get things resolved
Response from CHAMPION CHEVROLET
January 22, 2021Thank you again for taking the time to let us know how we did. We hope you have a great day!
Austin W
CAMBY, IN | 2014 Chevrolet 1500 SilveradoJanuary 14, 2021
Very pleasant, and respectable staff. They were all welcoming, and very easy to communicate with.
Response from CHAMPION CHEVROLET
January 20, 2021We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Thank you, and have a fantastic day!
Brad N
AVON, IN | 2015 Chevrolet TahoeJanuary 12, 2021
Went in for a service. Staff was friendly with no pressure. Service was done an hour before it was originally quoted.
Response from CHAMPION CHEVROLET
January 19, 2021Hi, thank you so much for your high rating. Thank you, and have a fantastic day!
Rhonda L
PITTSBORO, IN | 2021 Chevrolet TahoeJanuary 12, 2021
Satisfied with all aspects of experience.
Response from CHAMPION CHEVROLET
January 19, 2021Hello, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Lucy D
AVON, IN | 2020 Chevrolet BlazerJanuary 11, 2021
Jeff was very cordial. When I received the written report and read it, it would have been nice for him to explain the comments on the tires.
Response from CHAMPION CHEVROLET
January 15, 2021Thank you again for taking the time to let us know how we did. We hope you have a great day!
Sheila B
BROWNSBURG, IN | 2021 Chevrolet EquinoxJanuary 11, 2021
This is our 3rd vehicle from Champion. Would recommend to others
Response from CHAMPION CHEVROLET
January 16, 2021Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business.